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Sending Feedback

Report bugs or share product feedback without leaving LiftOff.

What this is for​

When something does not work as expected, or you have an idea to improve LiftOff, use the in-app feedback form so your team or LiftOff admins can follow up.

Who can use this​

All signed-in users can send feedback.

How to send feedback​

  1. Open the user menu (your profile icon or name).
  2. Select Feedback.
  3. Choose Bug report or Product feedback.
  4. Describe what happened or what you would like to see.
  5. Optionally attach a screenshot.
  6. Submit.

What happens next​

  • Admins may receive a feedback submitted notification.
  • Include enough detail for someone to reproduce a bug: what you clicked, what you expected, and what happened instead.
  • For urgent access or billing issues, also contact your workspace owner.

Notes​

  • Do not attach screenshots with real client data when testing in shared environments.
  • Feedback is separate from Troubleshooting self-help steps.