LiftOff User Guide
Welcome to the LiftOff User Guide. This site explains how to plan events, manage day-to-day work, keep project details together, and use LiftOff with confidence.
LiftOff is built for productions and events teams that need one shared place for projects, tasks, notes, files, schedules, inventory, client details, reports, and AI-assisted planning.
Hero graphic: Use a clean Home page image with demo data. Show desktop and mobile side by side so new users understand that LiftOff works both at a desk and on site.
New to LiftOff?
Start here:
- What is LiftOff?: a plain-language overview of the app
- Signing In: how to access your workspace
- Home Dashboard: what to check first each day
- Setup Checklist: six tasks for new companies
- App Navigation: where to find common tools
- Roles and Permissions: what each role can do
Common workflows
| I want to... | Start here |
|---|---|
| Create a new event | Creating a Project |
| See everything for one event | Viewing a Project |
| Review AI suggestions before saving them | Project Review |
| Track work across the team | Creating Tasks |
| Capture updates and decisions | Adding Notes |
| Store plans, photos, and mockups | Uploading Files |
| Plan setup, event, and teardown timing | Using the Calendar |
| Manage decor, props, and catalog items | Inventory Overview |
| Match project needs to inventory | Matching and Catalog Gaps |
| Forward client or vendor email into a project | Email to Project |
| Create a shareable project report | Generating Reports |
| Share event photos with a client | Albums |
| Invite a teammate | Inviting Users |
Main Workflows
Prefer a screenshot tour? The Main Workflows section walks through Home, projects, inventory, calendar, reports, and settings with visuals.
AI-assisted planning
LiftOff can help draft projects from photos, suggest tasks, write summaries, create notes from attachments, recommend trailer review, and generate concept renders. AI is there to speed up planning, not replace your team's review.
Start with:
Settings and admin tasks
Most users only need account settings. Owners and admins may also manage team members, billing, planning lists, notifications, reports, AI settings, and audit history.
Need help?
- Troubleshooting: common fixes for sign-in, uploads, AI, reports, billing, and notifications
- FAQ: quick answers to common questions
- Sending Feedback: report bugs from inside the app
Sign in at liftoff.productionsandevents.com. This documentation site is public. Your projects, files, notes, and client details stay private inside your signed-in workspace.